Salary Scale: Min: $3,094,839.00 – Max: $4,162,214.00 per annum)
JOB PURPOSE
Reporting to the Director, Systems, and Information Technology and under the direct supervision of the Director, National Public Health Laboratory, the System Administrator has responsibility for ensuring that all information technology systems in the National Public Health Lab and the National Blood Transfusion Service are operational and optimized.
KEY OUTPUTS
- Computer hardware and software problems solved;
- Operating system monitored and managed;
- Internet access and other applications available;
- Security procedures implemented;
- Training centre supervised.
KEY RESPONSIBILITIES AREAS
- Install, configure, and manage the following operating systems at the NPHL and NBTS:
- Windows 2007; 2003; 2000; NT
- Windows 95, 98, XP and Vista and any other operating systems introduce from time to time
- Linux
- Monitor computer server system performance making improvements where necessary;
- Upgrade operating systems and existing applications where required;
- Troubleshoot and provide solutions for system communication and network problems;
- Ensure system availability including e-mail, internet access and Wide Area Network (WAN) connectivity by implementing system to monitor and minimize downtime;
- Perform system backup and data recovery procedures in accordance with standard information technology practice;
- Implement data security and integrity procedures on all servers and major systems;
- Provide user support and act as liaison between the Systems and Information Technology Branch and users;
- Maintain, monitor, and administer the Local Area Network (LAN);
- Respond to operating systems problems. Liaise with the Technical Support Services Section to resolve user requests;
- Provide technical advise to departments on the procurement of computer hardware and software;
- Supervise the operation of the computer training centre;
- Maintain warranty and service agreements;
- Maintain passwords and access to ensure the privacy of information;
- Assist with the preparation and implementation of a computer systems disaster recovery plan;
- Liaise with the vendors to resolve issues, plan future development;
- Perform other related duties as assigned by the Director, Systems and Information Technology;
PERFORMANCE STANDARDS
- Systems have a 99% availability rating
- System failures are solved on a timely basis
- A high level of performance is demonstrated;
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
- BSc. Degree in Computer Science or Information Systems, Plus
- Minimum of five years related experience of which two (2) years should be at the system administration level, or
- Any equivalent combination of education and experience.
Kindly submit a cover letter and resume along with the names, telephone numbers, and email addresses of two (2) references, one of whom must be a former or current supervisor.
Applications with résumés are to be submitted no later than Friday, October 13, 2023, to:
Senior Director
Human Resource Management & Development
Ministry of Health & Wellness
10A Chelsea Avenue
Kingston 10
Email: jobs@moh.gov.jm
The Ministry of Health & Wellness thanks all applicants for their interest, but only those shortlisted will be contacted.