Senior Quality Management Officer (Monitoring & Evaluation) (GMG/SEG 4) (Band 10) (Vacant) – One (1) Position

• Physical health infrastructures monitoring and evaluation frameworks researched and designed
• Implementation of the physical health infrastructures policies, processes and procedures monitored 
• Econometric, cost-benefit and/or financial models to ensure investment and policy decisions developed
• Monitoring and evaluation tools and systems developed and implemented
• Physical health infrastructures data collated and analyzed
• Technical advice/information provided
• Reports, Cabinet Submissions/Notes, technical papers, and publications prepared and issued
• Stakeholder Relationships established and maintained
• Corporate/Operational Plans and Budgets developed and managed
• Annual/Quarterly/Monthly performance Reports prepared
• Individual work plans developed
• Staff Coached and Appraisals Conducted

KEY RESPONSIBILITY AREAS

Technical/Professional Responsibilities

• Designs approaches that ensure monitoring and evaluation business processes for physical health infrastructures aligned with the MoHW organisational vision and strategic plan;
• Researches and designs monitoring and evaluation frameworks for assessing all components of the physical health infrastructures function;
• Monitors the implementation of the physical health infrastructures standards, policies, processes and procedures;
• Develops econometric, cost-benefit and/or financial models to ensure investment and policy decisions concerning physical health infrastructures initiatives are based on a strong and rigorous evidence base;
• Develops and implements monitoring and evaluation activities in order to collect and analyse data;
• Collates and analyses data, developing and maintaining key metric dashboards to continuously improve the initiatives and demonstrate the impact of physical health infrastructures function to healthcare in Jamaica;
• Collaborates and liaises with in-house property administrators, other team members and key stakeholders in the RHAs and hospital to contribute to monitoring and evaluation work;
• Conducts reviews of monitoring and evaluation tools and practices to update and refine the monitoring and evaluation frameworks as the initiatives progress and to support high quality service delivery and improvement;
• Utilizes learnings from the physical health infrastructures monitoring and evaluation work to influence M&E across the organisation;
• Advises the senior executive and other programme managers on initiatives to improve M&E capability of the organisation;
• Produces high-quality reports on M&E findings that support the initiatives’ priorities and further evidence-based decision making;
• Embraces a process of continuous quality improvement, consultation and feedback to customers, in order to guarantee their needs and concerns are met;
• Works collaboratively with other key stakeholders in the branch to design a databases/ICT systems for the maintenance physical health infrastructuresdatasets, and actioning matters related to quality management and monitoring/evaluation;
• Provides professional advice and guidance to wide range of internal and external stakeholders on physical health infrastructures function and processes;
• Works with relevant stakeholders such as RHAs and other relevant providers to strengthen networks and influence adoption to strategic physical health infrastructure planning, requirements gathering and assessments;
• Develops and implements an education & support programme for local healthcare providers to facilitate the implementation of physical health infrastructures initiatives;
• Assembles and analyses risk scenarios to determine the likelihood and impact of significant events to the physical health infrastructures business processes;
• Collects, collates, analyses and reports relevant data and programme outcomes to contribute to measuring against national and local performance indicator;
• Monitors and reports on performance outcomes for the physical health infrastructures Programmes ensuring optimal delivery and alignment with the related plan;
• Collaborates with key internal staff and external stakeholders in healthcare to explore, identify, prioritize, implement and evaluate physical health infrastructures solutions;
• Plans and delivers key projects and activities to advance physical health infrastructure solutions in primary and secondary sectors to improve system integration across the healthcare sector;
• Contributes to the development of internal control mechanisms to guide the management of business processes under the purview of the Health Infrastructure Planning & Quality Management Division;
• Keeps abreast of physical health infrastructureinitiatives (especially concerning M&E) to ensure adherence to international standards and competitiveness

Management/Administrative Responsibilities

• Develops Individual Work Plans based on alignment to the overall plan for the section;
• Establishes and maintains various M&E Committees/Technical Working Groups that provides insight and makes recommendations for the implementation of improved procedures and systems;
• Represents the MoHW at sittings of the Public Administration and Appropriations Committee (PAAC)/Public Accounts Committee (PAC), meetings, conferences and other fora as needed;
• Prepares and delivers presentations related to M&E matters as needed;
• Participates in meetings, seminars, workshops and conferences as required;
• Prepares reports and programme documents as required;
• Maintains customer service principles, standards and measurements.

Human Resources Responsibilities

• Provides leadership and guidance through effective planning, delegation, communication, training, mentoring and coaching;
• Evaluates and monitors the performance of staff in the Division and implements appropriate strategies;
• Coordinates the development of individual work plans and recommends performance targets for the staff assigned;
• Participates in therecruitment and training of staff of the Ministry;
• Recommends succession initiatives, transfer, promotion and leave in accordance with established Human Resource Policies and Procedures;
• Identifies skills/competencies gaps and contributes to the development and succession planning for the Division to ensure adequate staff capacity;
• Monitors the performance of staff and facilitates the timely and accurate completion of the staff annual performance appraisals and other periodic reviews;
• Ensures the well -being of staff supervised;
• Effects disciplinary measures in keeping with established guidelines/practices.

Other Responsibilities

• Performs all other related duties and functions as may be required from time to time

PERFORMANCE STANDARDS

• Physical health infrastructures monitoring and evaluation frameworks researched and designed through the application of evidence-based method, agreed guidelines and timeframes;
• Implementation of the physical health infrastructure standards, policies, processes and procedures monitored through the application of evidence-based method, agreed guidelines and timeframes;
• Econometric, cost-benefit and/or financial models to ensure investment and policy decisions developed in accordance with standards and procedures guided by evidence-based approaches and timeframes;
• Monitoring and evaluation tools and systems developed and implemented in accordance with standards and procedures guided by evidence-based approaches and timeframes;
• Physical health infrastructures data collated and analysed through the application of evidence-based method, agreed guidelines and timeframes;
• Technical advice and recommendations provided are sound and supported by qualitative/quantitative data;
• Cabinet Submissions, policy/programmes recommendations and briefs or position papers on technical matters are appropriately prepared and submitted within the required timeframes;
• Reports are comprehensive, accurate and submitted within the required timeframes;
• Stakeholder Relationships established and maintained in a harmonious and productive manner;
• Annual/Quarterly/Monthly performance reports are prepared in accordance with agreed format, are accurate and submitted on time;
• Individual Work Plans developed in conformity to established standards and within agreed timeframes;
• Staff Coaching and Appraisals completed and submitted in accordance to agreed timeframe and standards;
• Confidentiality, integrity and professionalism displayed in the delivery of duties and interaction with staff

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s degree in Engineering, Environmental Management, Applied Sciences, Health Technology or equivalent discipline;
• Three (3) years’ experience in Engineering, Environmental Sciences/Management in the development and maintenance of infrastructure systems or a related area.

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB

• Work will be conducted in an office outfitted with standard office equipment and specialized software. The environment is fast paced with on-going interactions with critical stakeholders and meeting tight deadlines which will result in high degrees of pressure, on occasions. Will be required to travel locally and internationally to conduct site visits and study tours, as well as to attend conferences, seminars and meetings.

Kindly submit a cover letter and resume along with the names, telephone numbers, and email addresses of two (2) references, one of whom must be a former or current supervisor.

Applications with résumés are to be submitted no later than Friday, January 10, 2025, to: 

Senior Director

Human Resource Management & Development

Ministry of Health & Wellness

40 Knutsford Boulevard

Kingston 5

Email: jobs@moh.gov.jm

The Ministry of Health & Wellness thanks all applicants for their interest, but only those shortlisted will be contacted.