Salary Scale: $1,640,253 – $ 1,949,746 per annum
JOB PURPOSE
To conduct investigations on circumstances pertaining to compromise of professional standards in the delivery of Health Care services.
KEY OUTPUT
- Complaints reported
- Support and information provided
- Improvement programmes implemented and monitored
Key responsibility areas INCLUDES:
- Conducts investigations of the breakdown in standards of delivery health care
- Receives directly, through Regional Director or Parish Manager documented complaints from patients or clients of public and private institutions;
- Receives and verifies notifications of breaches of delinquency received orally or through the media
- Establishes contact with persons affected by substandard service delivering and obtaining full documentation as required for a thorough investigation;
- Establishes and maintains contact with Regional Director, Parish manager and CEO/Director of the institution under review in order to further the conduct of investigation;
- Establishes and maintains contact with designated representative of professional associations and councils whose members may be involved or implicated by the complaint;
- Conducts in a professional manner enquiring into the situation which led to the lodging of a complaint;
- Collaborates with the Director, Health Services Development and Coordination and Health Promotion and Protection where breach of public policy or departure from standards may be of concern;
- Requires from these Divisions professional reports evaluation on specialized areas of health care delivering to form part of the assessment and in due course background to any legislative process that may be forth coming;
- Maintains communication with Legal Services Branch to ensure that support is received for the investigations process and provided to any process of litigation which is being undertaken
- Documents formally changes and receiving fines for minor breaches of standards or regulation
- Submits fines collected to the proper accounting authority and ensuring that complete reports are submitted
- Ensures that files regarding cases of delinquency are maintained with accurate and complete information
- Formulates weekly and monthly reports for Director, Investigations & Enforcement.
- Conducts analysis of frequency of breaches of standards and regulations to inform strategic changes in systems or standards.
Minimum Required Education and Experience
- A certified health care professional
- Additional qualification in Health care or Hospital Management
- A minimum of eight (8) years working experience as a healthcare professional
Applications with résumés are to be submitted no later than Friday May 13, 2022 to:
Senior Director
Human Resource Management & Development
Ministry of Health & Wellness
10A Chelsea Avenue
Kingston 10
jobs@moh.gov.jm
The Ministry of Health and Wellness thanks all applicants for their interest; however, please note that only short-listed candidates will be contacted.