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Manager, Strategic Health ICT Infrastructure Implementation, GMG/SEG 3

Published: April 26, 2023

JOB PURPOSE 

Under the direction and leadership of the Director, Strategic Health ICT, the Manager, Strategic Health ICT Infrastructure Implementation manages the strategic delivery of system-wide ICT-enabled projects and applies appropriate levels of governance, relating to reporting, planning, resource allocation, risk and issue management, change and financial control to sustain Health Informatics and digital solutions within the Jamaican healthcare system.

 

KEY OUTPUTS 

  • ICT Project Management Framework and Strategy researched, created/adapted, and implemented;
  • ICT Project Management Plans and Activities developed, implemented and monitored;
  • ICT Project Resources managed;
  • ICT Project Milestones monitored and evaluated; 
  • Project risk identified and analyzed; 
  • Health Informatics/e-Health/ICT and associated stakeholders engaged;
  • Annual/Quarterly/Monthly performance Reports prepared;
  • Individual work plans developed.

 

KEY RESPONSIBILITY AREAS 

Management/Administrative Responsibilities 

  • Develops Individual Work Plans based on alignment to the overall plan for the section;
  • Establishes and maintains various Project Management Committees/Technical Working Groups that provides policy insight and makes recommendations for the implementation of improved procedures and systems;
  • Prepares and delivers presentations related to Project Management initiatives as needed;
  • Participates in meetings, seminars, workshops and conferences as required;
  • Prepares reports and programme documents as required;
  • Maintains customer service principles, standards and measurements.

 

Technical/Professional Responsibilities 

  • Researches, creates/adapts, and implements the Project Management Framework and strategy which will enable Information Systems for Health Branch to adopt ICT/digital solutions;
  • Manages and delivers ICT health projects applying appropriate levels of governance;
  • Develops and control projects schedules and planning, using appropriate tools ensuring that all design, build, testing, change control, risk management and implementation activities are appropriately planned and undertaken in accordance with the relevant project management framework;
  • Manages interdependencies between Health Informatics/e-Health projects, ensuring changes are approved through appropriate governance arrangements and that solutions implemented adhere to the approved architectures, security policies, risk appetite and ICT operating model;
  • Manages project scope, risks and issues and ensure delivery methodology, compliance requirements, stage-gate approvals and benefits realization are understood and actively decided upon for all approved Health Informatics/e-Health projects;
  • Estimates project resource levels and oversee resource planning for business cases and approved projects incorporating (but not limited to) internal and contracted business analysts, project managers, developers and testers;
  • Ensures that project sponsors and stakeholders are identified for all projects and management plans applied accordingly that incorporate business engagement, business process change, training, post-implementation feedback and benefits baselining and measurement;
  • Collaborates with the Directors, ICT (Central Corporate Services, MOHW and Regional Health Authorities) in the management of enhancements to existing information and technology assets that support Health Informatics/e-Health solutions;
  • Manages commissioning of new infrastructure as part of Health Informatics/e-Health project deliverables;
  • Assists in transition of Health Informatics/e-Health projects to support including preparing handover documentation and coordinating handover sessions with operations/support;
  • Develops public procurement documentation which clearly set out the business requirements for activities related to Health Informatics/e-Health project deliverables;
  • Expands an awareness to procurement and contract management risks, and devises appropriate actions to mitigate these;
  • Collaborates with Director – ICT (Central Corporate Services, MOHW) in relation to the engagement of vendors and the procurement of services and solutions in accordance with approved strategies, architectures and procurement guidelines and act as the escalation point for vendor related issues;
  • Manages and controls expenditure and activities against budgets in accordance with organisational policies and procedures;
  • Monitors budgets, resource allocation, procurement and capital expenditure across allocated Health Informatics/e-Health projects and budgets;
  • Deploys and manages resources to achieve predetermined project milestones and financial targets;
  • Manages cross-team relationships, information sharing and collaboration by encouraging and creating positive working relationships to facilitate a constructive and productive workplace;
  • Maintains awareness of and ensure application of legislative and standards compliance policies concerning auditing, information access and privacy;
  • Monitors, reviews and analyses external trends, developments and legislation relative to Health Informatics and e-Health projects and adopting appropriate improvement opportunities;
  • Reviews project deliverables for quality and ensures that issues or opportunities for improvement are identified and actioned;
  • Participates in strategic planning activities related to Health Informatics and e-Health policy and strategy development;
  • Manages stakeholder relationships through consultative processes that contribute to effective strategic, corporate and business plans;
  • Works collaboratively with the ICT Change Analyst to integrate change management activities into project plans;
  • Keeps abreast of project management initiatives to ensure adherence to international standards and competitiveness.

 

Human Resources Responsibilities 

  • Contributes to and maintains a system that fosters a culture of teamwork, employee empowerment and commitment to the Division’s and organization’s goals;
  • Assists with the preparation and conducts presentations on role of Division/Branch/Unit for the Orientation and Onboarding programme.

 

Other Responsibilities 

  • Performs all other related duties and functions as may be required from time to time.

 

PERFORMANCE STANDARDS 

  • ICT Project Management Framework and Strategy researched, created/adapted, and implemented through the application of evidence-based method, agreed guidelines and timeframes;
  • ICT Project Management Plans and Activities developed, implemented and monitored according to established principles, guidelines and timeframes;
  • ICT Project Resources managed in accordance with agreed standards, FAA Act and timeframes;
  • ICT Project Milestones monitored and evaluated in accordance with standards and procedures guided by evidence-based approaches and timeframes;
  • Project risk identified and analyzed in keeping with industry standards and agreed timeframes;
  • Health Informatics/e-Health/ICT and associated stakeholders engaged in a harmonious and productive manner;
  • Monitoring and Evaluation plans, tools and data for including all Health Informatics/e-Health policies and associated programmes developed, implemented and maintained in accordance with established best practices and timeframes;
  • Technical advice and recommendations provided are sound and supported by qualitative/quantitative data;
  • Provides support on Cabinet Submissions, policy/programmes recommendations and briefs or position papers on technical matters are appropriately prepared and submitted within the required timeframes;
  • Annual/Quarterly/Monthly performance reports are prepared in accordance with agreed format, are accurate and submitted on time;
  • Individual Work Plans developed in conformity to established standards and within agreed timeframes;
  • Confidentiality, integrity and professionalism displayed in the delivery of duties and interaction with staff.

 

INTERNAL AND EXTERNAL CONTACTS

Internal Contacts (required for the achievement of the position objectives)

Contact (Title) Purpose of Communication
Principal Director – Information Systems for Health;

Director, Strategic Health ICT

 
  • Support the Director in consultations with the relevant PD on Project Management matters, by providing accurate information and interpretation of issues relevant to the delivery of key initiatives and timely responses to sensitive or contentious issues
  • Collaborate and maintain open relationships to expedite responses and information transfer.
Senior Executives/Head of Divisions
  • Provide expert Project Management advice to influence decisions, support initiatives;
  • Ensure that executives are fully informed of the organisation’s Project Management response initiatives.
General Staff
  • Receive and exchange information

  

External Contacts (required for the achievement of the position objectives)

Contact (Title) Purpose of Communication
Ministries/Departments/Agencies/ Health Authorities
  • Establish effective high-level networks with Executive Directors/Directors, to enable performance benchmarking, monitor industry trends, maintain currency, and collaborate on Project Management approaches to emerging and future issues;
  • Optimize engagement, consultation, negotiation and facilitation of policy/programme alignment, implementation and response.
  • Collaborate on strategic planning interventions to influence decisions, support initiatives.
Cabinet Office

ICT Authority

 
  • Engage with key contacts to monitor the progress of Project Management matters through decision making processes
  • Collaborate on strategic planning interventions to influence decisions, support initiatives.
Technical Committees
  • Foster effective proactive relationships with other stakeholders, in particular community and/or industry groups for whom Project Management impacts are most critical
Policy Implementers
  • Conduct training on new policies/programmes; and monitors and evaluates the implementation of policies/programmes
Key stakeholders and Community Interest

 
  • Foster effective proactive relationships with other stakeholders, in particular community and/or industry groups for whom Project Management impacts are most critical
Other Stakeholders, example: Professional Bodies, Academia, etc.
  • Foster effective proactive relationships with other stakeholders, in particular community and/or industry groups for whom Project Management impacts are most critical
General Public
  • Receive and share information on policy/programme initiatives through consultation

  

AUTHORITY

  • Recommends project management interventions, and project development initiatives.

 

REQUIRED COMPETENCIES

Core

  • Oral Communication;
  • Written Communication;
  • Customer & Quality Focus;
  • Teamwork & Cooperation;
  • Integrity;
  • Compliance;
  • Interpersonal Skills;
  • Change Management.

 

Technical

  • In-depth knowledge in designing and implementing medium to large scale projects across complex business areas;
  • In-depth knowledge of ICT principles and practices, especially in a healthcare environment;
  • In-depth knowledge of monitoring and evaluation frameworks for project management;
  • Working knowledge of ICT Policies and Protocols in Government;
  • Strong ability to synthesize multiple ideas and complex information into a coherent summary, as in reports and briefing notes, and to make cogent recommendation for the modification or creation of legislation, policies and programmes;
  • Superior verbal and written communication skills, with the ability to deliver presentation with tact, clarity, enthusiasm and accuracy to widely varied audiences;
  • A high level of initiative and self-motivation;
  • Demonstrated interpersonal and negotiation skills;
  • Aptitude for developing and maintaining collaborative relations with team members both within and outside the Ministry, and for functioning effectively on inter-ministerial and multi-sectoral committees and working groups;
  • Familiarity with procedures, policies and legislation governing the machinery of government;
  • Knowledge of the Government processes, including policy development, financial planning, performance management systems and basic theories, principles and methods of analysis;
  • Knowledge of computerized systems and software, with an emphasis on the MS Office suite of software products.

 

MINIMUM REQUIRED EDUCATION AND EXPERIENCE 

  • Master’s Degree in Project Management, Management Information Systems/ICT, Public Sector Management, Business Administration, Management Studies, or related field of Social Science;
  • Certification in Project Management, such as PMP or related credential;
  • Three (3) years’ experience in Project Management or equivalent environment.

OR

  • Bachelor’s Degree in Project Management; Management Information Systems/ICT, Public Sector Management, Business Administration, Management Studies, or related field of Social Science;
  • Certification in Project Management, such as PMP or related credential;
  • Five (5) years’ experience in Project Management or equivalent environment. 

 

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB 

  • Work will be conducted in an office outfitted with standard office equipment and specialized software. The environment is fast paced with on-going interactions with critical stakeholders and meeting tight deadlines, which will result in high degrees of pressure, on occasions. May be required to travel locally and internationally to attend conferences, seminars and meetings.

 

Kindly submit a cover letter and resume along with the names, telephone numbers, and email addresses of two (2) references, one of whom must be a former or current supervisor.

Interested persons are invited to submit their application accompanied by a detailed resume for the aforementioned position, No later than Friday, May 12, 2023, to:

Senior Director, Human Resource Management & Development

Ministry of Health & Wellness

10a Chelsea Avenue

Kingston 10

Email: jobs@moh.gov.jm

                                   

Applicants must include the position for which they are applying in both their cover letter and the subject line of their email.

We thank all applicants for their interest.  Please note, however, that only shortlisted candidates will be contacted.