Systems Administrator (MIS/IT 6) [Vacant]
Salary Range: $2,138,484 – $2,541,986 per annum
Travelling Allowance (Full Upkeep): $894,924 per annum (with motor vehicle), $362,472 per annum (without motor vehicle)
Systems Administrator (MIS/IT 6) [Contract]
Salary Range: $2,138,484 – $2,541,986 per annum
Deadline: Tuesday, March 29, 2022.
JOB PURPOSE
Under the supervision of the Director, Systems & Information Technology, the Systems Administrator is responsible for ensuring that all servers, ICT equipment, services and solutions in the Ministry of Health & Wellness are operational and optimised.
KEY RESPONSIBILITY AREAS
- Administers group polices and operating systems residing on servers and workstations;
- Troubleshoots enterprise hardware and operating platforms to identify and correct malfunctions and other operating difficulties;
- Ensures system availability and monitors RTOs and RPOs to ensure uptime is within acceptable tolerance levels;
- Collaborates with technicians around user support tickets escalated by the Service Desk Coordinator;
- Provides on the ground support securing end user ICT assets in times of pending disaster;
- Evaluates and/or recommends purchases of computer systems, network hardware, peripherals and software;
- Manages global user profiles and permissions, along with shared directories;
- Maintains and monitors adequate backup of user and system data to ensure recovery in times of disaster;
- Vets proposed solutions in order to ensure connectivity and compatibility between systems;
- Works with vendors to resolve system-side issues for test, development and production environments;
- Prepares and disseminates notification for maintenance windows(and effects on system availability) via the service desk coordinator;
- Maintains confidentiality and security with regards to the information being stored or accessed by the network;
- Constructs and enforces network and security policies at the system level;
- Document ICT Standard Operating Procedures for enterprise server/storage implementations and maintenance;
- Recommends, deploys, manages and reports on the status of enterprise equipment utilizing available log analysis tools;
- Designs, configures and deploys infrastructure to support projectised solutions, jointly with the Lead Applications Analyst;
- Assists in the installation and maintenance of Network Management System (NMS) and/or monitoring tools;
- Assists ICT management with drafting documents on the technological feasibility of proposals;
- Develops and executes infrastructure-level tests, goals and methodologies;
- Manages and maintains all documentation for enterprise infrastructure assets under the department’s change control regime;
- Prepares monthly report on activities undertaken.
- Performs other related duties that may from time to time be assigned.
REQUIRED COMPETENCIES
Core Competencies
- Excellent oral and written communication skills
- Excellent planning, organizing skills
- Excellent time management skills;
- Good customer service skills
- Ability to analyse, diagnose and resolve operation and system issues
Technical
- Knowledge of enterprise server tools and services configuration
- Excellent knowledge of ICT Service Management
- Knowledge in the installation and maintenance of Network Management System (NMS) and/or monitoring tools
- Knowledge of the Linux Operating System (specifically server configuration)
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
- Bachelor of Science Degree in Computer Science or equivalent
- Minimum of 3 years of professional working experience with enterprise infrastructure
- MCSA certification required
- Hands-on/technical knowledge of core Microsoft technologies including but not limited to Windows Servers, Hyper-V, and Active Directory and associated backup methodologies
- Familiarity with well-known network management solutions is preferred
- ITIL certification is preferred
SPECIAL CONDITION ASSOCIATED WITH JOB
- May be required to work beyond normal working hours. from time to time
- The incumbent will be required to travel to health facilities/agencies across the country when necessary